Returns & Exchanges

We want you to be fully satisfied with your Muc-Off gear, which is why we offer a 30-day return policy for all unworn and unwashed fashion items in their original packaging. Whether it's a fit issue or a change of heart, our streamlined process ensures your exchange or refund is handled swiftly.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Gear

  Place the items in their original packaging with all tags attached, ensuring the parcel is securely sealed for transit.

• 3.
  Ship It Back

  Download and print your prepaid shipping label from the portal, then drop off your package at any authorized UK courier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects your return, we will process your refund or dispatch your exchange within 5-7 working days.